This is HpO® Citizen
For your citizens to spontaneously report anomalies
Intervene more quickly
Improve the quality of service
Ensure user satisfaction
It only takes 10 seconds for your citizens to report a problem on the street or in their homes
- Reduce the duration of malfunctions
- Create commitment
- Inform in return
How does it work?
HpO® Citizen allows your citizens to spontaneously report anomalies on the public domain or in their homes.
Each citizen can download and install HpO® Citizen by scanning a QR code provided by the community
The only information needed for reporting is
* An on-the-spot report with a photo is mandatory (no selection of photos from the gallery to avoid false reports)
How do I manage alerts?
Altereo offers you HpO® Viewer, a private and free space that allows you to visualize the alerts on the map, to consult and process them. You can also export them to your GIS or your spreadsheet.
The benfits for you
Simplicity
One button and go!
10 seconds is all it takes to signal.
No training required.
Confidentiality
Anomalies visible only to the community subscribing to the service.
Individual feedback
Anonymity
No personal data required. Association with the desired service by QR code.
Security
Guaranteed hosting and backup.
No unsolicited data sharing.
Integrity
Photo required at time of reporting.
No access to the phone's photo gallery.
Liberty
Choice of trade(s).
No obligation to purchase other HpO® services.
What areas are covered by HpO® Citizen ?
Drinking water
Available
Sanitation
Available
Any other field...
Your tailor-made Citizen application
